Privacy Policy
Effective Date: [Insert Date]
At Nadi Timur Sdn Bhd, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our workshop, use our website, or engage with us through digital platforms.
1. Information We Collect
We may collect personal and vehicle-related information to provide better service and improve your experience. This includes:
Your name, phone number, email address, and vehicle registration details.
Service history, appointment records, and communication logs.
Payment details (for transaction processing only).
Website browsing data, such as IP address and cookies, to improve usability and functionality.
2. How We Use Your Information
Your information may be used for the following purposes:
To deliver and manage our car care services efficiently.
To confirm, schedule, and follow up on appointments or inquiries.
To send you service reminders, exclusive offers, and promotional content (with the option to opt out).
To support internal operations, including warranty tracking and customer service.
3. Sharing of Information
We do not sell or rent your personal data to any third party. However, we may share your information with:
Our authorized technicians, service partners, or vendors strictly for operational purposes.
Legal authorities or government bodies, when legally required to do so.
4. Data Security
We employ reasonable and appropriate technical safeguards to protect your information from unauthorized access, misuse, or loss. While we strive to ensure data security, no digital transmission method is completely secure.
5. Cookies and Website Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These cookies help us:
Understand how visitors use our site.
Improve performance and functionality.
You can modify your browser settings to control cookie usage, though doing so may limit some features.
6. Your Rights
As our customer, you have the right to:
Access and review the personal information we hold about you.
Request corrections to any inaccurate or outdated information.
Withdraw consent for marketing communications at any time.
To make such requests, please contact us directly.
7. Third-Party Links
Our website and emails may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in legal requirements, services, or technology. The latest version will always be published on our website with the revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your personal data is used, please contact:
Nadi Timur Sdn Bhd
📞 [Insert Phone Number]
📧 [Insert Email Address]
🌐 [Insert Website URL]